FIIX CMMS SECURITY

How Fiix keeps your maintenance data safe

Chat with us about all our security measures (opens in new tab)

How we prevent cybersecurity risks before they happen

Enterprise-grade encryption

All data processed by Fiix is protected against unauthorized access with 256-bit TLS encryption via industry-standard HTTPS.

Next-gen threat detection

Fiix uses leading cloud tools to monitor the platform and identify security threats or unusual activity. Abnormal behavior is flagged, analyzed, and addressed by an internal team to mitigate threats.

World-class physical security

Fiix servers are hosted by AWS (opens in new tab) and protected by biometric access, redundant power feeds, fire suppression, and climate control monitoring. AWS has achieved best-in-class security credentials, including ISO 27001 and SOC 2 Type 2.

Annual audits and testing

Fiix conducts annual penetration tests on its applications and remediates all critical findings in a timely manner to secure customers’ information and data.

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How your data is kept safe, even when disaster strikes

Resiliency

Your data is replicated and stored across multiple availability zones to prevent a single failure from disrupting access to your data.

Backups

Your data is backed up daily and stored in secure, geographically diverse locations on a rolling 30-day basis. You also have the ability to export all your data from the CMMS.

Disaster recovery plan

Fiix has an established disaster recovery plan (DRP) to protect, back up, and recover your data in a timely manner.

Other ways Fiix safeguards your data

SOC 2 Type 2 compliance

Fiix is subject to third-party, independent audits to meet SOC 2 Type 2 compliance standards, which are a series of strict, globally recognized controls to ensure security, availability, and confidentiality of cloud services.

No-touch security updates

All security updates and upgrades for your CMMS are applied by Fiix promptly at no additional cost to you.

Single sign-on functionality

Reduce the risk of intrusion and simplify administrative tasks by allowing users to log into Fiix with one set of credentials. Fiix supports SAML 2.0 and OpenID Connect protocols for SSO.

99.5% uptime

Fiix averages 99.5% uptime by using self-healing automation across several availability zones and replication technology to protect data.

Customizable user permissions

Stop data from being deleted, altered, or duplicated with highly customizable, role-based user permissions for accessing functionality and data.

What I like most about Fiix is the stability.
I've experienced zero crashes or lost work with it.

Kyle K., Operator, Packaging

See how Fiix’s security compares to other CMMS providers

Fiix security comparison with other CMMS providers