Oh my gosh I can't say enough positive things about Bunny's support. I emailed through the web site about a mutual customer, and over the course of the next few ours I had lots of exchanges where I go... See more
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Dunajska c. 165, Floor 5, 1000, Ljubljana, Slovenia
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Their response time was nearly immediate. They gave specific responses about how to resolve the issue, and they took care of a problem that I had created (VPN location issue) on the back end of the program when I was unable to do so.
Driven by a quest to become more sovereign unless us big tech dependent. Support request resolved within 6 minutes. Only missing narrowly scoped API permissions & MCP otherwise perfect.
I have to say that am super impressed with the support guys at Bunny. I had a login issue during a weekend, and reported it and they were onto it very quickly. It was basically 'live' going back and forth trying to sort the issue which was finally resolved. If only support was this good everywhere else!
I am more than happy to recommend Bunny and the team.
The service is easy to use, with everything managed through an app and an AI agent, so there’s very little need for manual configuration. Performance has been good, and support has been responsive whenever I needed help. Issues were handled quickly.
It’s a bit more expensive than some alternatives I looked at, but if you value convenience, speed, and reliable support, it’s worth considering.
Very friendly, fast and precise! Really great support Team! Thank you!
Alvin and Emmanuel were extremely responsive to my issue. I was not able to log in because my 2FA was connected to my prior computer browser and I had gotten a new computer. Thank you for helping regain access to my account so quickly.
Quick response. Friendly customer service—they help with everything. I think they're a great team.
I'm using the database preview and there was an issue where my databases weren't reachable. I opened a support ticket and support responded almost instantly and the issue was resolved within an hour or so which is an impressive turn around. Definitely very happy :)
fast responds and really helpful, the fast responds is what made me give the 5 starts,
My request was addressed in a matter of minutes. These days it is rare to find a company where customer service works this well. I really value this! Brilliant company!
Didn't get roundd to using my free trial credits so asked if i could have a few extra days and they gave me 14...brilliant service and excellent video hosting.
Excellent support. The response was very prompt, kind, and professional, and my issue was resolved quickly. I truly appreciate the courteous assistance and the time taken to help me. Thank you very much for the outstanding support!
The support staff are incredible. Worked together on some complex setups with each response being easily under 10 minutes sometimes faster.
The product is great especially for Australian users who cannot get all of Cloudflare's features without spending $1,000s of dollars a year
I’ve been using bunny.net for about a year now, and I can honestly say that I’m very happy with the service.
Everything has been working reliably for me without any problems, and the performance has been great. But what really impressed me is the customer support. Whenever I had a question or needed help, I received a response very quickly, and the support team was always friendly, professional, and genuinely helpful.
I recently had a small issue with my account, and they resolved it immediately and even went the extra mile to help me out. That kind of customer service is unfortunately not something you can take for granted these days.
This is not a paid or sponsored review — it’s simply my honest experience after using bunny.net for the past year.
I’m currently focusing more on developing applications and platforms, and I’m planning to use bunny.net for those projects as well, especially for storage, media delivery, and CDN services.
Really happy with bunny.net so far, and I can definitely recommend them to other developers and businesses. Keep up the great work!
Thank you to the whole bunny.net team!
Excellent support experience! The team responded super-fast and resolved my request professionally.
Really impressed with the level of customer support. Thank you for the quick and professional assistance!
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