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Cal.com, Inc Reviews 

447
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 202 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the efficient assistance. Customers appreciate the prompt support and the dedicated help provided when navigating complex account setups and system integrations. People note that the software offers remarkable flexibility and a smooth user interface that makes scheduling and managing daily professional tasks very easy. However, some customers also noted occasional delays in response times and persistent difficulties getting certain technical issues resolved through the available support channels. A few reviewers experienced frustrating wait times, slow replies, or unexpected operational obstacles when attempting to access funds and handle payments properly.

What people talk about most

Customer service

Reviewers highlight positive aspects of customer service, praising prompt responses, helpful AI bots, and... See more

User experience

People report positive experiences with user experience, highlighting that the platform is easy to set up,... See more

Response time

Reviewers mention positive feedback about response time, consistently highlighting fast and prompt assistance... See more

Staff

Customers consistently note positive experiences with staff, highlighting that representatives are incredibly... See more

Service

Clients share profound satisfaction regarding the service, frequently highlighting quick responses and an... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a small but time-sensitive issue with our Team subscription setup. The Cal.com support team responded quickly, clearly explained the situation, and resolved it without friction. What stoo... See more

Company replied

Rated 5 out of 5 stars

I reached out to support after losing editing access to my custom Workflows due to a recent policy change. Although the policy now requires a Teams plan, the response from agents Jose and Milos... See more

Company replied

Rated 5 out of 5 stars

I am really impressed with the personalized customer service I received from the good folks at cal.com. In my experience, most companies involved in tech have relatively poor customer service and giv... See more

Rated 5 out of 5 stars

Cal.com is amazing! The project is super solid but fluid in the same time, and what really stands out is the team and community, dedicated, helpful, and passionate. That energy comes in every update,... See more

Company replied


Company details

  1. Software Company

About Cal.com, Inc

Written by the company

Scheduling infrastructure for absolutely everyone. Meet Cal.com, the event-juggling scheduler for everyone. Focus on meeting, not making meetings.

Sign up for free. Upgrade later to a team!

Best scheduling for teams Online Scheduling Tool Empower your sales team Scheduling for Sales Whitelabel scheduling Whitelabel scheduling solution Book a demo Signup for a FREE account

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

447 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 70% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(447)

210 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Fundamentally good software

Fundamentally good software. It works well with my Exchange / outlook environment. When I did come across a bug, one of the co-founders reached out to me and worked with me until the problem was solved. It took a few days, but they are a small team. Overall, I am very happy with them, and recommend the software as a great scheduling platform.

November 3, 2026
Unprompted review
Rated 5 out of 5 stars

Cal has been so easy to use

Cal has been so easy to use, and I have been able to set up multiple automations to route my calendar invites smoothly. It has really been a great avenue to calendar automation and has created a much easier customer experience with bookings.

October 28, 2026
Rated 5 out of 5 stars

Great experience

Quick reply with the AI Assistant.
I feel like Cal.com is not as intuitive as some other planners but with the help of the assistant it was a peace of cake!

October 25, 2026
Rated 4 out of 5 stars

I'm struggling a bit with learning to…

I'm struggling a bit with learning to navigate the system - because I'm not very good at this kind of thing. I've hired someone to take care of fully setting up my account. I gave it 4 stars because it seems like a great system and was recommended.

October 13, 2026

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