Get a demo, or try it live below.
A 30-minute call about your support or feedback needs. We show you Featurebase for your use case.
“Featurebase solves more than 80% of our support queries with AI.”
Thanks for your interest in Featurebase
Unfortunately, we don’t have the capacity to offer demos for smaller teams right now. Try the product live below, or watch the pre-recorded videos in our Academy.
Try it live
Experience it like your customers will
Help center, requests, roadmap, and updates - on one branded site.
Built for support at scale. Ready for your next stage of growth.
- Customer issues
- 30M+
- Countries
- 186+
- Customers
- 1,600+
- Uptime
- >99.99%
Your customer data, protected
- SOC 2 Type II
- GDPR
- CCPA
Frequently asked questions
What do we cover in the call?
Your support setup and your goals. We show you Featurebase for your use case and find the right plan for your team.
How much does Featurebase cost?
You pay per teammate seat, monthly or yearly. Paid plans start at $29 per seat per month, billed yearly, and there is a Free plan. See all plans and prices.
Who needs a paid seat?
Only teammates who work in Featurebase every day. Your customers never need a seat. Professional and Enterprise also include free Lite seats for colleagues who only view or add feedback.
How does AI pricing work?
Fibi AI Agent costs $0.49 per resolution: a conversation that Fibi solves without your team. You pay at most once per conversation, and nothing if you do not use Fibi.
Which tools does Featurebase connect to?
Slack, Linear, Jira, GitHub, HubSpot, Salesforce, Zapier and more. See all integrations, or connect your own tools with our API, MCP server and webhooks.
Can I try Featurebase before buying?
Yes. Try the product on this page, or start for free: use the Free plan, or try the paid plans in a 10-day free trial. No credit card required.
How does setup work?
Add one code snippet to your site or app, connect your support email and import your help center. The install takes a few minutes of engineering time. See the installation guide.
Can we use our own branding and domain?
Yes. Use your own domain, logo and colors, and embed everything in your product. Removing the Featurebase branding is a $69 per month add-on on Professional and Enterprise.
Can you help us move from our current tool?
Yes. Import your help center from tools like Intercom and Zendesk, and your feedback from Canny, Productboard, Frill and Beamer. See how switching works.
Is Featurebase secure?
Yes. Featurebase is SOC 2 Type II, GDPR and CCPA compliant, and your data is hosted in the EU. Enterprise adds SSO with SAML and SCIM. See our security page.
Double your customers. Not your support team.
Join 1600+ modern software companies automating their support with Featurebase across all channels.