FathomBeta

Find feature requests in your Fathom calls and bring them into Triage.

  • Category Call recordings
  • Plan Beta, rolling out to Professional workspaces.
  • Built by Featurebase

Call recorders are in beta and rolling out workspace by workspace. Ask us to join.

Acme · QBR42 min

14:02 Dana: “Honestly our biggest ask is being able to export the roadmap for our board deck.”

TriageFrom calls
Export roadmap to CSVLinkNew post

How it works

Set up in three steps

  1. 01

    In Fathom, open Settings → API Access.

  2. 02

    Click Generate API key and copy it.

  3. 03

    Paste it in Settings → Integrations → Fathom. New calls are reviewed and requests land in Triage.

What you can do

Featurebase + Fathom

  • Requests from transcripts

    Featurebase reads your Fathom transcripts and picks out feature requests and pain points.

  • Triage, not auto-posting

    Each request comes with the quote and the call. Link it to a post or create a new one.

  • Which calls are covered

    Use an admin's key. Featurebase can only see the calls that this person can see.

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